Free standard shipping for orders above RM200 to West Malaysia

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Shipping Policy


Thank you for shopping at www.serborlan.com (the "Website", "Services", "we", "our", or "our"). This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased through our website.

processing time

Orders are usually processed within [1-2] business days after payment is received. However, please note that processing times may vary based on product availability and order volume.

Transportation method

We offer a variety of shipping methods for domestic and international orders. Shipping options, carriers and delivery times will be displayed during checkout. The delivery times mentioned are estimates and are not guaranteed as they may vary due to external factors beyond our control.

Shipping fee

Shipping charges are calculated based on the shipping method selected, destination, weight and size of the item purchased. These fees will be displayed at checkout before you complete your purchase.

International Transport

For international orders, customs, duties and taxes may apply based on the destination country's regulations. These additional charges, if any, are the responsibility of the customer and are not included in the shipping fee paid at checkout.

order tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this information to track the status and estimated delivery date of your shipment.

Shipping restrictions

We strive to offer shipping to a variety of locations; however, shipping to specific destinations may be subject to certain restrictions due to legal or logistical restrictions. For restricted locations, we reserve the right to cancel orders or adjust shipping methods.

Address precision

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for lost or delayed shipments due to an incorrect or incomplete address provided by the customer.

Shipping delays

While we make every effort to ensure timely delivery, please be aware that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier-related issues. Thank you for your patience during this situation.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at serborlan.official@gmail.com